If you have any questions, concerns, technical issues, and/or data protection inquiries related to the SelfStartGlobal mobile application (the "App"), we encourage you to contact our support team. We are committed to providing prompt, professional, and helpful assistance to all users, including minors and their legal guardians.

Languages supported: English, Ukrainian, Russian

Email: hello@selfstartglobal.com

Postal address: Kennemerplein 6, 2011MJ Haarlem, Netherlands

Operating hours: Monday-Friday, 09:00–18:00 CET (excluding public holidays)

In case of urgent technical failures affecting core functionality (e.g., chat outage, system access loss), you may indicate "URGENT" in the email subject line to prioritize review. Please note that we do not offer 24/7 support at this time, but all critical issues will be addressed as soon as possible during operating hours.

This document supplements our Terms of Use and Privacy Policy and may be updated periodically to reflect changes in operations or contact information. The most current version is always available in the App and on our website.