Privacy Policy

Last updated: October 2025

Section 1. Purpose of this Policy and general provisions

At SelfStart Global, we strive to ensure the security of your information. Please read this Privacy Policy carefully in order to understand your rights in respect of this information, including how your data will be collected, stored, used and processed.

In providing our services to you, we collect the necessary information about you. This Privacy Policy (hereinafter — the “Policy”) determines what information we collect, how we use and store it, and with whom we may share it. In addition, the Policy describes the security measures we take to ensure its confidentiality and protection.

This Policy is an integral part of the Terms of Use of the website (hereinafter — the “Terms of Use” or the “Terms”), posted on our website and updated from time to time. The terms and definitions referred to in this Policy shall be construed in accordance with the Terms of Use.

By continuing to use our website, you confirm that you have read and accepted the provisions described in this Policy. If any User does not agree with the Policy in whole or in part, such User should cease using the website.

Unless expressly stated otherwise, the Policy applies to any personal data that we collect or use in connection with the following services (collectively — the “Services”):

Please note: use of our Platform means your consent to this Policy and to the Terms of Use as a whole, as well as to each of their individual provisions. If you do not agree with this Policy and/or the Terms of Use — in whole or in part, please cease using our Platform and website.

Section 2. GDPR

We comply with the requirements of the General Data Protection Regulation (GDPR) of the European Union. We recommend that you review our Privacy Policy and Terms of Use in order to fully understand how we process your information.

For the purposes of proper understanding and in accordance with GDPR standards, we act as the controller in respect of your data. The recipients and/or processors of your personal data may be (to the extent necessary and reasonable) our freelance personnel (persons providing consulting and other services for the conduct of our activities), accounting and legal contractors, as well as technical contractors and service providers in the field of network infrastructure, hosting and other IT services.

As part of our compliance with the GDPR, we provide you with the following guarantees and possibilities:

  1. In this Policy we specify what data we collect, for what purposes and how it will be used.
  2. By continuing to use the Website and the Platform, you confirm that you have given us your explicit consent to the collection and processing of your personal data. Where necessary (including where required by law), we are entitled to request additional permission to use personal data.
  3. You have the right to request access to your personal data, to rectify it, to erase it or to restrict its processing, as well as to object to processing in certain cases.
  4. We take all necessary measures to protect your personal data against unauthorised access, loss, destruction or disclosure.
  5. In the event of a data security breach that may entail risks to your rights and freedoms, we will notify you within the established time limits.
  6. Where your personal data is transferred outside the European Economic Area (EEA), such transfer is carried out in accordance with the requirements of the GDPR while ensuring an adequate level of data protection.

If you have any questions or wish to exercise your rights under the GDPR, please contact us using the contact details specified in the Terms of Use.

Section 3. Collection, processing and use of your information

1) Information we receive directly from you (or your representatives)

We collect this information in order to:

2) Information we collect automatically when you access the Website

When you access the Website, we receive information sent by your computer, mobile phone or other access device. Such information may include:

We use this information in order to:

When you access the Website, we may place small files — cookies — on your device. These technologies help us to recognise you, to tailor the Website to your preferences and to monitor its use. For more details, see Section 4 of this Policy.

We may use personal data and other information to detect, investigate and prevent fraudulent transactions and other unlawful acts, to develop new products and Services, as well as to verify compliance with the Terms of Use.

We are entitled to refuse access to the Website if we have doubts as to the accuracy and/or authenticity of the personal data you have provided.

3) Location data

If you use a device with a location function, we may collect geolocation data or use various means to determine your location (for example, device sensors, information about nearby cell towers and Wi-Fi access points).

Section 4. Cookies

We use cookies and other similar technologies (web beacons, Flash cookies, etc.) to improve your experience of using the Website. Cookies are small text files that websites place on your computer or other device. They are widely used to make websites work correctly and efficiently, as well as to provide more personalised services.

Cookies may be “persistent” or “session” cookies. A persistent cookie is a text file sent by a web server and stored in the browser until its expiry date (unless the user deletes it earlier). A session cookie is valid for the duration of the session and is deleted when the browser is closed.

We use the following categories of cookies:

For more details about cookies and managing them, see the resource allaboutcookies.org. You can manage the use of cookies in your browser settings. If certain cookies are refused or deleted, the functionality of the Website may be limited.

Section 5. How we may disclose your personal data

1) We may disclose your personal data if:

2) We may share personal data and information with:

3) How we will use your personal data

We use personal data as necessary for the functioning of the Website: to register users, to exchange information with partners (where you have consented to such exchange), and to provide you with relevant links and materials.

We may contact you regarding registration matters, notify you of changes to our policies and practices for commercial/business purposes, as well as respond to your requests and questions. If you subscribe to marketing mailings (for example, news), we will use your information as described below. We may collect information from such communications in order to improve the Services and for the training/development of employees.

With your consent to receive marketing communications, we use personal information for informational and marketing purposes (for example, sending information about upcoming events and showcasing participating companies). You can unsubscribe from mailings using the unsubscribe links in our e-mails.

4) For what purposes we will not use your personal data

We will not share your personal data with other users of the Website or with third parties, except in the cases described in this Policy, without prior notice. We will not sell, transfer or rent out your personal data (including information that makes it possible to identify you) to any third parties, other than in the cases provided for by this Policy.

5) Links to third-party websites/services and third-party services

From time to time, links to the websites/services of our affiliate networks, advertisers, payment systems, etc. may be placed on our Website. Such websites/services have their own privacy policies, for which we are not responsible, nor are we responsible for the information (including personal data) collected by means of them — for example, contact details or location data. Before providing them with information, please review their policies.

Services of our partners/agents/suppliers may also be provided on the Website. For the correct execution of operations, users must provide the relevant Operators with identification data (including payment instrument data) and consent to its processing in order to perform the requested actions. Please note: such data is collected, stored and processed exclusively by the relevant Operator and is not covered by this Policy. Please review the current privacy policies of such Operators. The Administrator does not collect or process the identification data of your cards and is not responsible for the operations performed using such data — responsibility is borne by the relevant Operator.

Section 6. How we ensure the security of your information

We protect your information using security standards such as firewalls, data encryption, physical measures controlling access to premises, as well as the differentiation of access rights to information. Access to data is granted only to those employees or contractors who need it to perform their job duties.

Please note: the transfer of data or information (including e-mails) over the Internet or other public networks cannot be 100% secure. We are not responsible for the security of data that you transmit over the Internet.

Please note: information that you voluntarily disclose on personal information pages, forums or on social media becomes publicly available and visible to other users of the Website. For example, if you provide your name, e-mail or telephone number, they may be copied by other users and used to your detriment. The Administrator is not responsible for the dissemination and use of personal information that you have made available to other users. Such information loses the status of personal data.

Section 7. Cross-border transfer of your information

We store and process your information using cloud services in various jurisdictions, including the European Economic Area (EEA). Consequently, information received from you may be transferred to and stored outside your country of residence and outside the EEA. Data protection laws in such jurisdictions may be less strict than in your country.

Such information may also be accessed by employees working outside your country or the EEA, as well as by our service providers and business partners. By providing us with information, you consent to such transfer, storage and processing. We take all reasonably necessary steps to handle your data securely in accordance with this Policy.

Section 8. Platform

When using our Platform, the provisions described in the preceding sections concerning the collection, storage, processing and other operations with personal data apply.

1) Personal data

2) Usage information

3) Technical information

We collect technical information about your device and its settings (IP address, browser type, operating system, etc.). This data is used to ensure the security of the Platform, to detect and prevent fraud and to improve technical support.

4) Cookies and similar technologies

We use cookies and similar technologies to collect information about interaction with the Platform and preference settings. This is necessary in order to personalise the experience and to analyse usage trends and user behaviour.

We undertake to use your data only for the purposes specified and not to transfer it to third parties without your explicit consent, except in cases where this is required by law. We also guarantee the application of all necessary security measures to protect the data against unauthorised access, loss or disclosure.

Section 9. Your rights

You may at any time access your personal data, review it, edit and delete it by contacting our support service. The team may ask you to provide supporting documents in the event of a change in the information about your personal data.

Users are entitled, in accordance with applicable privacy legislation, to request detailed information about the personal data we hold or, in certain circumstances, to demand its erasure.

To exercise the said rights, please contact us at the e-mail address specified on our Website, in particular in the “Contacts” section or in the Terms of Use.

If you have previously given separate consent to the use of your information, you have the right to withdraw such consent at any time.

A request for access to/review of/provision of information/modification or deletion of personal data is normally considered within 72 hours of receipt. Delays are possible for technical reasons; in such a case we will process the request within a reasonable time.

Please note: the provision of personal data is not strictly mandatory; however, if you refuse to provide it, you will not be able to use our Services in part or in full. For example, you may disable cookies in your browser — in this case we will not place them on your device, but this may limit access to certain information on the Website.

Section 10. Updates and amendments to this Policy

We reserve the right to amend or supplement this Policy at our own discretion. Any changes are reflected in the “Last updated date” field above, therefore we recommend that you check this section periodically.

In the event of material changes, we will publish a new version of the Policy on the Website indicating the new effective date.

Section 11. Contacts

If you have any questions about this Privacy Policy or wish to exercise your rights provided for by this document, please contact us at the e-mail address specified on our Website, in particular — in the Terms of Use.

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